Privacy Policy

Your Details

When you register with the MaxyShop.co.uk website, you’ll need to choose a contact email address and password. You are responsible for all sessions and transactions taken under these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised. If you are using a shared computer, then we advise clearing your cookies after ordering to ensure that other people cannot retrieve any information.

How do we collect information from you?

We collect information about you from our website when you register for an account, place an order or use one of our contact forms. We can also collect information that you supply as part of online chats with our Customer Service team.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address and information regarding what pages are accessed and when. If you make a purchase with us, we will store the orders and products you have purchased and these are accessible via your online account.

When you place an order, your card information is not held by us. It is collected by our third party payment processors who specialise in the service of online capture and the processing of credit/debit card transactions.

How is your information used?

We may use your information to:

Process orders that you have submitted.
Process payments when speaking to our Customer Service or Sales team when a payment method has been saved.
Ask for your opinion on the products and services we provide.
Notify you of changes to our services.
Send you communications which you have requested that may be of interest to you.
Contact you to discuss and confirm order details.
Personalise your onsite shopping experience.
Personalise marketing communication if we have permission to contact you. We will hold your information on our systems for as long as is necessary for the relevant activity.

Legitimate Interests

On occasions we may use your personal information under the legal basis of legitimate interests. An example of this is sending you emails about products you have bought or products which are similar; however if you told us you don't want emails like this; we won't email you marketing emails at all. In all cases a thorough Legitimate Interest Assessment (LIA) will have been carried out to ensure that your interests, and any potential risks to you against our own interests, are appropriate and proportionate.

Keeping your information secure

This site uses SSL encryption to ensure that all personal information is handled in a secure manner. This encryption prevents third parties from gaining unauthorised access to your personal data when using our website. Most web browsers show a green padlock symbol to confirm when an SSL encryption is in place.

Contact Us

Phone: +44 7507 843434
Email: info@maxyshop.co.uk
Address: 71-75 Shelton Street, Covent Garden, London WC2H9JQ, United Kingdom

Support Hours:
Mon to Fri: 11:00 - 18:00

Company Information:
Company Name: MAXYSHOP LTD
Company No: 15500095